Shipping policy
Safe & Snappy – Shipping Policy
Processing Times
All orders are processed and dispatched within 2 working days.
Working days are Monday–Friday, excluding bank holidays.
During busy periods or pre-order launches, processing times may vary — but we will always keep you updated by email.
🇬🇧 UK Shipping
All UK orders are shipped via Royal Mail 48 Tracked – Large Letter.
-
Delivery aim: 2–4 working days
-
Cost: £2.75
-
Tracking included: Yes — your tracking information will be emailed once your order has been dispatched.
If your parcel has not arrived within 7 working days of dispatch, please contact us so we can help.
🇪🇺 European Union Shipping
We ship all EU orders using Royal Mail International Tracked.
-
Delivery aim: 2–11 business days
-
Cost: £14.99
-
Tracking included: Yes — customers will receive full tracking updates until delivery.
Customs or import duties (if applicable) are the responsibility of the customer.
🌍 International Shipping (Rest of World)
We ship worldwide using Royal Mail International Tracked.
-
Delivery aim: 3–17 business days
-
Cost: £23.99
-
Tracking included: Yes — every international order is fully tracked.
Customs or import taxes (if applicable) are the responsibility of the customer and vary by country.
📦 Pre-Order Items
If an item is marked as pre-order, this means it will be dispatched on the date shown on the product page.
If your order contains both pre-order and in-stock items, your order will ship together once the pre-order item is available. If you need your in-stock items sooner, please place a separate order.
🧡 Missing, Delayed or Damaged Orders
If your order has not arrived within the expected timeframe or arrives damaged, please email us at info@safeandsnappy.com with your order number so we can assist you as quickly as possible.
✨ Questions?
We’re always happy to help.
Email: info@safeandsnappy.com